Delivery policies
Delivery Policies Distribution CMG Inc.
Delivery cost (Canada only)
Any order totaling $70 or more before taxes and after discounts benefits from free standard flat-rate shipping (2-9 business days) for the province of Quebec (except Iles-de-la-Madeleine), and Ontario. However, additional fees apply under the following two conditions:
- Delivery to Canada other than the provinces mentioned below.
- Delivery throughout Canada for orders weighing over 5 kg (8.8 lbs)
To see the exact delivery price, proceed to checkout. You will be able to see the exact price of your order before providing your credit card information.
Price list
ZONE 1
QUEBEC – ONTARIO – NEW BRUNSWICK
PURCHASE ADDED TO DELIVERY ACCORDING TO THE WEIGHT OF THE PACKAGE
$1 to $69.99 |
$70+ |
1 KG to 4 KG |
5 KG to 14 KG |
15 KG + |
$15 |
FREE |
$0 |
+ $14 |
Validate when checking out |
ZONE 2
–MANITOBA–SASKATCHEWAN–ALBERTA–BRITISH COLUMBIA
PURCHASE ADDED TO DELIVERY ACCORDING TO THE WEIGHT OF THE PACKAGE
$1 to $69.99 |
$70+ |
1 KG to 4 KG |
5 KG to 14 KG |
15 KG + |
$25 |
$16 |
$0 |
$30 |
Validate when checking out |
ZONE 3
IP-EDOUARD – NS – NEWFOUNDLAND/LABRADOR
PURCHASE ADDED TO DELIVERY ACCORDING TO THE WEIGHT OF THE PACKAGE
$1 to $69.99 |
$70+ |
1 KG to 4 KG |
5 KG to 14 KG |
15 KG + |
$25 |
$16 |
$0 |
+ $40 |
NO DELIVERY |
ZONE 4
NUNAVUT – NWT – YUKON
PURCHASE ADDED TO DELIVERY ACCORDING TO THE WEIGHT OF THE PACKAGE
$1 to $69.99 |
$70+ |
1 KG to 4 KG |
5 KG to 14 KG |
15 KG + |
NO DELIVERY |
NO DELIVERY |
NONE |
NO DELIVERY |
NO DELIVERY |
Delivery time
Orders may take 1-3 business days (excluding weekends and holidays) to process and ship. Orders may include multiple packages and may arrive at different times within the delivery window. We cannot relay delivery instructions to the carrier.
Delivery address
Your order cannot be delivered to a PO Box address.
All orders will only be delivered to the customer's credit card holder's street address.
Order amounting to more than $500
The first time you place an order of $500 or more, you may be contacted by our customer service department via email or phone to provide us with identification to link your credit card. This policy has been implemented to protect our company and our customers from the increasing number of online identity thefts. Distribution CMG Inc., owner of the Polylustre brand, reserves the right to reject or cancel any order at any time, at our discretion.